The company's attempts to _______ criticism by making minor concessions while avoiding fundamental changes fooled few observers, who recognized the gestures as largely superficial.

7
reading

Which choice completes the text with the most logical and precise word or phrase?

A

amplify

B

deflect

C

publish

D

verify

Correct Answer: B

Choice B is the best answer. The passage describes minor concessions to avoid addressing fundamental issues. "Deflect" means to turn aside, fitting this attempt to redirect criticism.

Choice A is incorrect because "amplify" would increase criticism. Choice C is incorrect because "publish" doesn't relate to criticism response. Choice D is incorrect because "verify" doesn't fit deflecting criticism.