The company's attempts to _______ criticism by making minor concessions while avoiding fundamental changes fooled few observers, who recognized the gestures as largely superficial.
Which choice completes the text with the most logical and precise word or phrase?
amplify
deflect
publish
verify
Correct Answer: B
Choice B is the best answer. The passage describes minor concessions to avoid addressing fundamental issues. "Deflect" means to turn aside, fitting this attempt to redirect criticism.
Choice A is incorrect because "amplify" would increase criticism. Choice C is incorrect because "publish" doesn't relate to criticism response. Choice D is incorrect because "verify" doesn't fit deflecting criticism.