The company's official statement attempted to _______ public concern about the data breach by emphasizing security improvements, but many customers remained skeptical of these assurances.
5
readingWhich choice completes the text with the most logical and precise word or phrase?
A
intensify
B
document
C
express
D
assuage
Correct Answer: D
Choice D is the best answer. The passage describes attempts to reduce concern through positive messaging, though unsuccessfully. "Assuage" means to soothe or relieve, fitting this calming effort.
Choice A is incorrect because "intensify" is the opposite of calming. Choice B is incorrect because "document" doesn't address emotional concerns. Choice C is incorrect because "express" would add to rather than calm concern.